Firmware Recovery

Firmware recovery

For almost all situations, a factory reset should be sufficient for recovering a device.

However, if a factory reset is not possible, or a flash error occurs such that a device can not be upgraded or booted to the factory recovery screen, the WiFi Pineapple Pager also includes a very low-level firmware recovery system.

Performing a firmware recovery flash

To perform a firmware recovery flash you will need a desktop or laptop computer, a data capable USB-C cable, and a copy of the WiFi Pineapple Pager firmware downloaded from the Hak5 Download Portal; the firmware recovery process can not be performed over Wi-Fi.

The firmware recovery process will take approximately 15 minutes.

Download the desired firmware from the Hak5 Download Portal. While we always recommend installing the latest WiFi Pineapple Pager firmware, older versions may be installed if desired.
Ensure the WiFi Pineapple Pager is powered off
Hold down the ‘A’ button (green)
Power on the WiFi Pineapple Pager by pressing the power button on the top of the unit for approximately 3 seconds, keeping the ‘A’ button held down
The green LED on the ‘A’ button will blink slowly. Continue holding down the ‘A’ button.
The green LED will blink slowly 5 times, then blink rapidly.
The WiFi Pineapple Pager screen will remain blank. This is normal.
Release the ‘A’ button
Connect the WiFi Pineapple Pager to a PC or laptop using a data-capable USB-C cable
Using a browser on your computer or laptop, navigate to the firmware recovery page at http://172.16.52.1. Note that this URL is http not https. It may be necessary in some browsers to explicitly specify http://172.16.52.1 as the address.
Use the firmware recovery page to upload the firmware file you downloaded, then click the install button.

warning

Make sure that you have selected a firmware for the WiFi Pineapple Pager. Firmware for other devices can not be successfully installed on the WiFi Pineapple Pager and will not function.

Installing firmware for another device may render your WiFi Pineapple Pager unbootable.

While the firmware update is installing, the red and green LEDs will blink. DO NOT power off or disconnect your WiFi Pineapple Pager during the flashing process. The WiFi Pineapple Pager will reboot automatically once the firmware reinstall is complete.

The firmware recovery process will take approximately 15 minutes.

During the firmware recovery procedure, the WiFi Pineapple Pager screen will remain blank - this is normal. The low level firmware recovery system does not have the resources to draw to the screen.