Factory Reset and Recovery
To restore your WiFi Pineapple back to a factory state, or to recover from a bad configuration, you can perform a Firmware Recovery.
The firmware recovery method consists of using the device bootloader to flash the stager.

Video Tutorial

Preparation

To begin, download the latest Stager file from the Hak5 Download Portal.
WiFi Pineapple Enterprise stager download
Once it's downloaded, verify the SHA256 sum of the downloaded file, hold down the reset button while applying power to the WiFi Pineapple.
The WiFi Pineapple status LED will flash RED.
After approximately three flashes of the LED, let go of the reset button and continue to the next step.
The LED should blink RED rapidly, and then remain SOLID RED. If the status LED changes to BLUE, disconnect the power and repeat the process. Make sure the button is held in firmly, and release the button after approximately three flashes of the RED LED.

Assigning a Static IP Address

Linux

Assign the WiFi Pineapple's interface a static IP address of 172.16.42.42. More in-depth instructions can be found in the Linux Setup page.

Windows

Assign the WiFi Pineapple's interface a static IP address of 172.16.42.42. More in-depth instructions can be found in the Windows Setup page.
New to static IP address assignments in Windows? Check this tutorial.

Uploading the Stager to the WiFi Pineapple

Once a static IP address has been assigned, open your browser and navigate to http://172.16.42.1. You'll then be greeted by a screen prompting you to upload a .bin image.
If you have trouble reaching the WiFi Pinapple recovery page, make sure that:
  1. 1.
    The WiFi Pineapple LED is solid red. If it is not, disconnect the power to the WiFi Pineapple and try the reset switch again.
  2. 2.
    You have a static IP assigned to the network interface created when you plug in the WiFi Pineapple.
  3. 3.
    You are attempting to navigate to http://172.16.42.1 with no port. The recovery page is on the standard port!
If you are still having trouble, try opening an Incognito or Private window in your browser, then navigating to http://172.16.42.1 . Sometimes the browser will cache previous results and obscure the page.
Select Choose file and then select the downloaded stager file from earlier. After clicking Update firmware, the device will begin flashing.
Do not unplug the device. Doing so will potentially damage your device. It will automatically reboot once complete.
Once the process is complete, you will be able to set the device up again. See the Setup section for more details.
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Video Tutorial
Preparation
Assigning a Static IP Address
Uploading the Stager to the WiFi Pineapple