Factory Reset

In the extreme case that the Key Croc has become permanently inaccessible or inoperative, there is a quick method for recovery using a special boot pattern.

If protect arming mode is enabled, you must first disable this feature by removing the corresponding lines in config.txt and restarting the device before attempting a factory reset, otherwise the arming mode may become permanently locked.

Hold the arming mode button with a paperclip, SIM card tool or similar instrument.

  1. While holding the arming mode button, plug the Key Croc into a USB port and unplug it immediately after the green LED turns white.

  2. Repeat step #2 three times while holding the arming mode button.

  3. Finally, plug the Key Croc into a USB port a 4th time when when the green LED turns to an alternating red/blue pattern, release the arming mode button.

  4. This process will take 5-10 minutes. When the firmware recovery has completed, the Key Croc will reboot, indicated by the green LED.

Technical note: This process will replace the primary boot partition with a copy of firmware version 1.0 kept on a backup partition. If the backup partition has been damaged, this process will fail.

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